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Electromed faced significant data synchronization issues between their Brightree business management system and Microsoft Dynamics CRM. Asynchronous data flow caused quality inconsistencies, manual correction overhead, and inefficiencies in managing clinic records. The lack of a unified data management framework hindered operational scalability and required urgent resolution to support continued growth.
A Minnesota-based medical device company designing and manufacturing SmartVest® therapeutic devices for chronic respiratory conditions, experiencing rapid growth and requiring scalable digital systems.
Implementation will reduce data errors by 85%, decrease manual data management tasks by 70%, and enable 20% faster operational decision-making through reliable clinic data. The solution will support Electromed's growth trajectory by establishing a scalable foundation for future system expansions and workflow automations.