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Custom Release Management Plugin for Global Game Developer

itransition.com

Gaming

Information technology

Challenges in Global Release Coordination

Frequent game and web service releases across geographically dispersed teams led to communication inefficiencies, manual task management overhead, and delayed notifications. Existing processes relied on error-prone email chains and lacked centralized control for release cycles.

About the Client

Award-winning online game developer and publisher specializing in free-to-play MMOs across PC, console, and mobile platforms with global operations

Automation and Collaboration Goals

Automate end-to-end release management lifecycle
Centralize task creation and tracking across departments
Implement intelligent notification system for global teams
Support multi-timezone release scheduling
Integrate with existing DevOps infrastructure

Core System Capabilities

Customizable release task creation with subtask hierarchy
Rule-based notification engine (email/SMS/in-app alerts)
Global calendar with timezone-aware scheduling
Real-time status dashboard for release tracking
Role-based access control (admin/developer/observer roles)

Technology Stack

Java

Spring Framework

REST APIs

System Integrations

Third-party data storage solutions
Enterprise communication platforms (Slack/MS Teams)
Existing DevOps CI/CD pipelines

Operational Requirements

Support 4,000+ concurrent users across 6 regions
99.9% system availability SLA
Role-based data encryption and access auditing
Intuitive UI for non-technical stakeholders

Business Value

Enables 50% faster release cycles through automation, reduces communication overhead by 70%, and ensures timely global team coordination. Centralized management eliminates fragmented processes, supporting the company's growth while maintaining service quality across 15+ game titles.