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Custom Booking and Order Management System for Youth Sports Video Production
  1. case
  2. Custom Booking and Order Management System for Youth Sports Video Production

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Custom Booking and Order Management System for Youth Sports Video Production

onix-systems.com
Sports
Media

Business Challenges in Order Management and Videographer Assignment

The client struggled with inefficient order delegation between videographers, manual scheduling processes leading to potential conflicts, lack of automated notifications for task assignments, difficulty tracking videographer availability, and challenges managing corporate accounts with deferred payment options.

About the Client

A youth sports video production company specializing in recording and editing outdoor/indoor sports events for memory preservation

Project Goals for Enhanced Order Management

  • Implement efficient order sorting and assignment system
  • Automate notifications for videographers and customers
  • Enable workload management and availability tracking
  • Establish automated customer confirmation workflows
  • Support corporate account management with deferred payment options
  • Facilitate task delegation through role-based admin management

Core System Functionalities

  • Admin dashboard for order sorting by location/time
  • Multi-step videographer assignment process with email confirmation
  • Calendar views for overall and individual videographer schedules
  • Automated email notifications for task assignments and confirmations
  • Game status tracking through 8 defined workflow states
  • Corporate account management with payment deferral capabilities
  • Role-based admin task delegation system

Technology Stack Requirements

Vue.js v3
PHP v8.1
Laravel v9.21.6
MySQL v8.0
Typescript
Stripe
SendGrid
Google Maps API

System Integration Needs

  • Payment processing (Stripe)
  • Email notification service (SendGrid)
  • Mapping and location services (Google Maps API)

Non-Functional Requirements

  • Scalable architecture for growing user base
  • Secure payment processing
  • High system availability
  • Responsive UI/UX design
  • Data integrity safeguards

Expected Business Impact of Streamlined Operations

The implementation will enable efficient order processing through automated scheduling and notifications, reduce human error in assignment processes, improve customer satisfaction through timely confirmations, optimize videographer resource utilization, and support business growth through enhanced corporate account management capabilities.

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