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Automating Patient Screening Data Entry to Eliminate Backlog and Enhance Healthcare Workflow Efficiency
  1. case
  2. Automating Patient Screening Data Entry to Eliminate Backlog and Enhance Healthcare Workflow Efficiency

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Automating Patient Screening Data Entry to Eliminate Backlog and Enhance Healthcare Workflow Efficiency

enterbridge.com
Medical
Healthcare IT
Hospital Management

Operational Inefficiency in Patient Screening Data Management

Manual entry of patient screening assessments (family history, treatments, conditions) into Jiva system required 15 minutes per assessment, creating a 250,000-assessment backlog. This consumed 33 FTE equivalents annually, caused data accessibility issues, and hindered clinical decision-making.

About the Client

A Top 15 U.S. health system operating 12 advanced hospitals with 29,000 employees, recognized for clinical excellence and workplace culture.

Automation Goals for Clinical Data Workflow

  • Eliminate 19 million data point backlog within 2 months
  • Reduce manual data entry labor by 99%
  • Achieve 0% data entry error rate
  • Integrate automated processing with existing Jiva healthcare system
  • Enable real-time patient data accessibility for care providers

Core Automation System Requirements

  • Optical Character Recognition (OCR) for scanned paper assessments
  • Automated data mapping to Jiva system fields
  • Exception handling for incomplete/ambiguous data
  • Real-time processing dashboard with backlog metrics
  • Audit trail for compliance tracking

Technology Stack Preferences

RPA platforms (UiPath/Blue Prism/Automation Anywhere)
Advanced OCR engines (ABBYY/Google Cloud Vision)
Healthcare data standards (HL7/FHIR)

System Integration Requirements

  • Jiva healthcare management system API
  • Hospital document scanning infrastructure
  • Electronic Health Record (EHR) databases

Critical System Attributes

  • 24/7 uninterrupted operation capability
  • HIPAA-compliant data security
  • Scalability to handle 10x volume increases
  • 99.99% processing accuracy SLA
  • Zero-downtime deployment architecture

Projected Business Transformation Outcomes

Expected annual labor cost savings of $2.6M (33 FTEs), 8000% ROI through backlog elimination, and 125x processing speed improvement (4,000/day automated vs 32/manual). Enables clinical staff to focus on patient care rather than data entry, with sustained zero-error data integrity over 2.5+ years of operation.

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