The client's website experiences prolonged load times averaging 11 seconds, leading to diminished traffic and conversions. Insufficient product configurations and descriptions contribute to customer frustration and reduced competitiveness. The client requires a scalable, high-performance system capable of handling substantial inventory volumes and high user traffic globally, ensuring a seamless and efficient customer experience.
A large-scale retail company operating online with a global customer base, seeking to improve website performance, scalability, and user experience to support expanding product catalog and high traffic volumes.
The project is expected to significantly improve user satisfaction by reducing load times and enhancing site responsiveness, leading to a forecasted 28% increase in revenue. Bounce rates are projected to decrease by approximately 8%, increasing engagement, while the customer base is anticipated to grow by around 62%, driven by a more accessible and reliable online platform.