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Web-Based Customer Portal for Automated Insulation Product Configuration and Order Management

essentialdesigns.net

Manufacturing

Energy & natural resources

Construction

Challenges in Manual Order Fulfillment for Customized Products

Insulation Snakes faced inefficiencies in manually processing highly customized customer orders, requiring time-intensive labor to manage unique specifications for each project. The lack of automation hindered scalability and increased error risks in product selection and assembly.

About the Client

Manufacturer of removable, reusable weatherproof insulation products for industrial piping systems, operating in Canada and the United States.

Automation and Process Optimization Goals

Automate the selection and assembly of customized insulation product configurations
Streamline order management through digital bill of materials creation
Reduce manual labor and error rates in product specification processes
Enhance customer self-service capabilities for project planning

Core Functionalities of the Web Application

Interactive piping system type selection (pipe, fittings, flanges, etc.)
Dynamic size and quantity input fields for components
Automated product recommendation engine based on specifications
Bill of materials generation and project management tools
Multi-step configuration workflow for complex projects

Technology Stack Requirements

Web application framework (React/Angular)

Node.js backend

Cloud hosting (AWS/Azure)

System Integration Needs

ERP system for manufacturing
CRM platform
Product database API

Performance and Security Standards

Scalable architecture for concurrent users
Response time under 2 seconds
Data encryption for customer specifications
High availability (99.9% uptime)

Expected Business Outcomes

Automated configuration reduces order processing time by 60-70%, minimizes human errors in product selection, enables customers to manage complex projects independently, and supports business growth through improved operational efficiency.