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Development of a High-End Customizable Ordering Portal for Professional Artists and Photographers

essentialdesigns.net

Consumer products & services

eCommerce

Challenge in Enhancing Customer Experience and Revenue Generation

Tricera Print required a digital solution to modernize its order submission process, cater to professional photographers/artists with advanced customization needs, and increase revenue through an intuitive, high-end user experience while maintaining integration with existing Shopify infrastructure.

About the Client

A Vancouver-based company specializing in premium printing, mounting, framing, and print reproduction services for professional artists and photographers.

Objectives for Ordering Portal Development

Create a mobile-responsive web portal for seamless access across devices
Enable professional-grade customization of print parameters (size, paper type, framing)
Implement real-time visualization of print mockups in living room environments
Integrate secure payment processing via Shopify
Streamline order management for both customers and internal teams

Core System Functionalities

User account creation and management
High-resolution file upload with size validation
Interactive print parameter configurator (size, material, framing options)
3D living room mockup visualization tool
Order history and status tracking
Shopify payment gateway integration
Admin dashboard for order fulfillment management

Technology Stack Requirements

React.js for front-end components

Node.js with Express for backend services

Three.js or similar for 3D visualization

Shopify API for payment integration

AWS S3 for large file storage

System Integration Needs

Shopify payment processing system
Customer relationship management (CRM) platform
Order fulfillment tracking system

Performance and Security Standards

Support for files up to 5GB in size
SSL encryption for data security
99.9% system uptime SLA
Cross-browser compatibility (Chrome, Safari, Firefox)
WCAG 2.1 accessibility compliance

Expected Business Impact of the Ordering Portal

The portal is projected to increase online order conversion rates by 40%, reduce manual order processing costs by 60%, and expand market reach to 15,000+ professional photographers and artists within the first year of operation while maintaining premium brand positioning.