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Unified Headless Digital Platform for Media and Content Distribution
  1. case
  2. Unified Headless Digital Platform for Media and Content Distribution

Unified Headless Digital Platform for Media and Content Distribution

bilberrry.com
Media
Advertising & marketing

Challenges in Disjointed User Experience and Legacy Systems

The organization operates on a legacy content management system primarily designed for press release publishing and archiving, which lacks flexibility for modern marketing, sales, and user engagement needs. Multiple subdomains hosted on separate platforms create inconsistent branding, navigation, and analytics, leading to a fractured user experience for visitors, media professionals, and internal teams. The fragmented digital ecosystem hampers seamless content discovery, personalized news feeds, and efficient content management, negatively impacting user engagement and conversion metrics.

About the Client

A global news distribution company with a focus on press releases, media engagement, and editorial services, serving professionals and media outlets worldwide.

Goals for a Cohesive and Scalable Digital Content Platform

  • Implement a headless architecture to unify content sources, including press releases, editorial content, and personalized news feeds, into a single, seamless experience.
  • Enhance user engagement metrics, aiming for a 5-fold increase in daily registrations and over 5 million monthly active users.
  • Streamline content management with a flexible CMS that allows editorial control without frequent developer intervention.
  • Create a cohesive branding and navigation experience across all digital touchpoints, reducing disjointed interactions and improving user satisfaction.
  • Support localization, analytics, and nuanced user journeys to optimize marketing and sales conversions.
  • Enable secure, scalable delivery of content to a global audience, accommodating high traffic volumes.

Core Functional Requirements for a Unified Digital Content System

  • A centralized headless CMS platform to manage editorial and marketing content, allowing full control over page templates and components.
  • Integration of press releases and news content from separate platforms into a unified web interface.
  • Implementation of a personalized news and content feed system for authenticated users enabling custom newslist creation and saving preferences.
  • Consistent, brand-aligned design system with dynamic imagery, subtle animations, and intuitive icons for engaging user interfaces.
  • Advanced navigation and resource hub to facilitate user journeys from discovery to conversion, including sign-up flows.
  • Reusable component library supporting dynamic content blocks for page building and marketing campaigns.

Preferred Technologies and Architectural Approach

Headless architecture leveraging modern frameworks for decoupled frontend and backend implementation
Content management built on flexible, developer-friendly systems such as Strapi
API-driven integration for seamless content sourcing and delivery
Responsive design principles for optimal user experience across devices
Robust security measures to protect content and user data
Scalable cloud infrastructure to support high user volume and performance expectations

Essential External System Integrations

  • External press release distribution and archival platforms
  • User authentication and personalization services
  • Analytics platforms to track user engagement and behavior
  • Localization and translation services for multi-region content delivery

Key Non-Functional Requirements

  • System scalability to support over 5 million monthly active users
  • High performance with minimal latency and fast page load times
  • Robust security protocols to safeguard sensitive content and user information
  • High availability and disaster recovery capabilities
  • Ease of content updates and minimal dependency on developer support

Expected Business Impact and Performance Metrics

The implementation of a unified, headless digital platform is projected to significantly improve user engagement, achieving over a 5-fold increase in daily registrants and surpassing 5 million monthly active users. The cohesive digital experience will facilitate better brand consistency, efficient content management, and expansion of personalized content services, ultimately boosting audience retention, media reach, and revenue opportunities.

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