Logo
  • Cases & Projects
  • Developers
  • Contact
Sign InSign Up

© Copyright 2025 Many.Dev. All Rights Reserved.

Product
  • Cases & Projects
  • Developers
About
  • Contact
Legal
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
Unified Government Services Portal with OroCRM Integration for Enhanced Public Service Delivery
  1. case
  2. Unified Government Services Portal with OroCRM Integration for Enhanced Public Service Delivery

This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Unified Government Services Portal with OroCRM Integration for Enhanced Public Service Delivery

effectivesoft.com
Government
Public Sector
Information Technology

Challenges in Public Service Delivery

The ministry faced fragmented legacy systems with poor interoperability, leading to delayed service delivery, data silos, and security vulnerabilities. These inefficiencies were amplified during the pandemic, resulting in citizen dissatisfaction and operational bottlenecks.

About the Client

A government entity responsible for delivering critical public services, seeking digital transformation to address systemic inefficiencies exacerbated by the pandemic.

Strategic Project Goals

  • Centralize disparate government services into a single accessible portal
  • Integrate OroCRM for unified citizen data management
  • Implement robust security protocols for data protection
  • Optimize system performance for high-traffic resilience
  • Enable dynamic form customization for evolving service requirements

Core System Capabilities

  • User-friendly Angular frontend portal with multi-department service integration
  • OroCRM integration for centralized citizen data management
  • RENAPER-based secure authentication and authorization
  • iFormBuilder integration for dynamic form creation and submission
  • API-driven data synchronization between portal and CRM

Technology Stack Requirements

Angular 14+
Symfony 5.4/6.4
PostgreSQL/PostGIS
Redis
AWS CloudFront
Jenkins
Docker
Kubernetes

Critical System Integrations

  • OroCRM
  • RENAPER National Identity Service
  • iFormBuilder
  • Datadog Monitoring
  • Sentry Error Tracking

Performance and Security Standards

  • Horizontal scaling with RabbitMQ message queues
  • Load balancing for 100M+ daily database records
  • End-to-end encryption via secure tunnels
  • 99.99% system availability with failover mechanisms
  • Latency reduction through Redis caching and CDN

Expected Business Outcomes

The unified portal will enable 24/7 citizen access to government services, reduce operational costs by 40%, and process 10x more transactions during peak loads. Enhanced security measures will ensure compliance with national data protection regulations, while dynamic form capabilities will reduce service deployment time by 60%.

More from this Company

Development of a Web-Based Vessels Market Analytics Platform
Development of a Multi-Industry Task Management and Collaboration Platform
Modernization of Healthcare Communication Portal with Enhanced Collaboration and Workflow Features
Enterprise Virtual Care Platform Modernization and Scalability Enhancement
Development of a HIPAA-Compliant Optical Scanning Diagnostic Platform Console for Ocular Biomechanical Assessment