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Modernization of Healthcare Communication Portal with Enhanced Collaboration and Workflow Features
  1. case
  2. Modernization of Healthcare Communication Portal with Enhanced Collaboration and Workflow Features

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Modernization of Healthcare Communication Portal with Enhanced Collaboration and Workflow Features

effectivesoft.com
Medical
Information technology
Human Resources

Challenges in Healthcare Communication and Workflow Efficiency

Existing hospital intranet suffers from outdated design, poor performance, and insufficient functionality. Critical gaps include manual document workflows, limited collaboration capabilities, and lack of integrated tools for training management and feedback collection. Previous implementation failed to meet security and usability requirements.

About the Client

Multi-hospital system managing clinical operations, administrative workflows, and staff training programs

Portal Modernization Goals

  • Redesign UI/UX for improved usability and accessibility
  • Enhance document management and collaboration capabilities
  • Develop integrated workflow automation modules
  • Implement role-based security framework
  • Improve system performance and mobile responsiveness

Core System Requirements

  • Real-time document collaboration with version control
  • Customizable online forms with workflow automation
  • Role-based access to sensitive information
  • Integrated training management system with calendar
  • Social collaboration tools (chat, news feeds, blogs)
  • Department-specific event calendars with scheduling
  • Secure multimedia content sharing (documents, videos)

Technology Stack Requirements

Telerik UI components
MS SQL Server 2010
Visual Studio 2010
C# .NET Framework
JavaScript/jQuery
RAD PDF .NET 4.0
Lucene Spellchecker API

System Integration Needs

  • Existing HR management systems
  • Single sign-on authentication services
  • Cloud storage for document backups
  • Power BI for analytics dashboards

Performance and Security Requirements

  • HIPAA-compliant data security framework
  • Support for 5000+ concurrent users
  • Page load time under 2 seconds
  • Cross-browser compatibility (Chrome, Edge, Firefox)
  • 99.9% system uptime SLA

Expected Business Impact of Portal Modernization

Projected 40% reduction in administrative workflow processing time, 60% increase in staff engagement through collaborative tools, and 30% improvement in training program efficiency. Enhanced security features will ensure compliance with healthcare regulations while improving overall operational transparency.

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