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Enterprise Virtual Care Platform Modernization and Scalability Enhancement

effectivesoft.com

Medical

Information technology

Challenges in Scaling Virtual Care Platform

Rapid user base expansion and custom service requirements necessitated backend scalability improvements, compliance with healthcare standards, latency optimization for video conferencing, and remediation of vulnerable code components.

About the Client

Leading provider of cloud-based virtual care solutions offering on-demand management services to healthcare organizations globally

Platform Modernization Goals

Implement microservices architecture for enterprise scalability
Ensure HL7 compliance for medical data collection
Optimize IT environments for low-latency video conferencing
Establish CI/CD pipelines for continuous delivery
Enhance security through SSO and role-based access control

Core Virtual Care Platform Capabilities

EMR system integration
Appointment scheduling with daily snapshots
Virtual visits and group video conferencing
Care coordination workflows
Real-time notifications and alerts

Technology Stack Requirements

JavaScript

PHP

Docker

Symfony

Jenkins

WebRTC

HTML5

System Integration Needs

Electronic Medical Records (EMR) systems
HL7-compliant medical devices
Third-party telemedicine platforms

Operational Requirements

High scalability for enterprise deployments
Low-latency video conferencing optimization
HIPAA and HL7 compliance
Automated CI/CD pipelines
Role-based access control security

Expected Business Outcomes

Enhanced platform scalability to support growing healthcare programs, improved compliance with medical data standards, reduced deployment times through CI/CD, and optimized virtual care delivery with secure, low-latency communication capabilities.