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Transportation Management System Enhancement Project

effectivesoft.com

Information technology

Logistics

Transportation

Service Outsourcing

Challenges with Existing Transportation Management System

The client's existing transportation management system requires enhancements to improve agility, efficiency, and overall functionality to meet growing market demands. Key challenges include limited communication capabilities with new device types, lack of real-time tracking visibility, and inefficient order management processes.

About the Client

A Sweden-based software development company specializing in providing transportation management systems and after-sales support to streamline logistics operations for businesses.

Project Goals

Enhance the transportation management system's flexibility to support new technologies and communication methods.
Improve transportation visibility through real-time tracking of vehicles and drivers.
Streamline order management processes for increased efficiency.
Enhance internal communication within the dispatch center.
Improve overall system performance and reliability.

System Functionality

Support for various GPS trackers (Falcom MAMBO, Benefon Twig, Falcom STEPP).
Remote configuration management for TETRA base stations.
SMS printing for drivers (receipts, information, order approval/rejection).
Enhanced internet order tracking with driver and vehicle location updates.
Jabber protocol integration for server-based text message exchange with message history.

Preferred Technologies

Desktop Application

Client-Server Architecture

Integration with Google Maps

Jabber Protocol

Nexus DB

Required Integrations

Google Maps API
Mobile device communication platforms (Falcom, Benefon)
TETRA base station configuration systems

Non-Functional Requirements

Scalability to handle increasing user base and data volume.
High performance and responsiveness.
Secure data storage and transmission.
Reliable system availability.

Expected Business Impact

Successful completion of this project will result in improved operational efficiency, enhanced customer satisfaction, and a competitive advantage for the client. The enhanced system will provide better visibility, improved communication, and streamlined processes, leading to reduced costs and increased profitability.