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Secure Mobile Access Control System for Multi-Site Organizations
  1. case
  2. Secure Mobile Access Control System for Multi-Site Organizations

Secure Mobile Access Control System for Multi-Site Organizations

lightpointglobal.com
Business services
Government

Challenges in Managing Flexible and Secure Access for Mobile Workforce

Organizations operating across multiple sites face difficulties in managing individual staff access rights, efficiently onboarding and offboarding personnel, enforcing role-based access policies, and maintaining comprehensive activity oversight. Legacy systems lack responsiveness, are prone to creating 'ghost accounts', and do not support granular control or robust analytics, compromising security, agility, and compliance.

About the Client

A medium to large organization managing operations across multiple locations, requiring flexible and secure access control for staff using mobile devices.

Objectives for Developing a Secure, Agile Mobile Access Control System

  • Implement a mobile-based access control solution that allows staff to request entry via QR codes using smartphones, enhancing convenience and security.
  • Enable administrators to manage access permissions dynamically, reflecting organizational changes such as staff onboarding, role changes, and departures.
  • Provide a centralized management platform for real-time oversight, activity tracking, and reporting, improving accountability and operational insights.
  • Ensure compliance with privacy standards by limiting data collection to necessary access-related information.
  • Achieve system scalability and robustness suitable for multi-site operations, with high security and performance standards.

Core Functional Features for Mobile Access Control Solution

  • Mobile-first user interface supporting QR code scanning for quick and convenient access requests.
  • Secure backend server to validate access requests based on individual identities and permissions.
  • Persistent single-identity management linked to staff profiles, preventing duplicate access attempts.
  • Role and permission management tools for defining and assigning access rights dynamically.
  • Activity logging and a comprehensive reporting module to monitor access events and generate audit trails.
  • Templates for role-based permissions and custom permission sets for individual staff adjustments.
  • Automated onboarding, role updates, and offboarding processes to eliminate 'ghost accounts'.
  • An intuitive administrator dashboard for real-time oversight and policy enforcement.
  • Support for multiple organizational structures and access hierarchies.

Preferred Technologies and Architectural Approach

.NET framework (e.g., ASP.NET MVC, Web API)
Entity Framework for ORM
LINQ for data queries
Xamarin or equivalent for cross-platform mobile app development
SQL Server or equivalent relational database
Visual Studio IDE for development

Essential External System Integrations

  • Identity management systems for linking staff profiles
  • HR systems for onboarding, role changes, and offboarding updates
  • Existing security systems or building access hardware if applicable
  • Reporting tools or internal analytics dashboards

Non-Functional Requirements for Performance, Security, and Scalability

  • High security standards to prevent unauthorized access, including encryption and secure authentication methods.
  • System availability with at least 99.9% uptime for continuous access control management.
  • Scalable architecture supporting growth in number of users and locations without performance degradation.
  • Responsive mobile app interface with ease of use and inbuilt guidance for end-users.
  • Compliance with privacy regulations, ensuring minimal personal data collection.

Projected Business Benefits of Implementing the Access Control System

The implementation of this mobile access control system is expected to significantly enhance security and operational agility, reducing access management overhead. It will improve staff onboarding and offboarding speed, decrease 'ghost accounts,' and provide actionable insights through analytics, ultimately leading to more secure and efficient multi-site operations.

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