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Development of a User Identification Plugin for Persistent Visitor Tracking in Content Websites
  1. case
  2. Development of a User Identification Plugin for Persistent Visitor Tracking in Content Websites

Development of a User Identification Plugin for Persistent Visitor Tracking in Content Websites

lightpointglobal.com
Media
Advertising & marketing

Addressing Challenges in Reliable Visitor Tracking Amid Anonymization Tactics

The client faces difficulty in accurately tracking website visitors who utilize anonymizing techniques such as VPN, incognito mode, or clearing browser data, resulting in fragmented visitor data and ineffective engagement strategies. This hampers personalized content delivery and monetization efforts.

About the Client

A large media organization operating prominent news or magazine websites seeking to understand and track anonymous visitors for improved engagement and monetization.

Enhance Visitor Tracking to Improve Engagement and Content Monetization

  • Implement a web-based identification system capable of persistent recognition of anonymous visitors employing fingerprinting techniques.
  • Achieve a visitor identification accuracy rate of at least 91%, maintaining continuity across sessions despite anonymization methods.
  • Enable comprehensive tracking of user activities, including page visits, clicks, payments, and subscription actions, over extended periods.
  • Collect and transmit detailed device and browser parameters to internal data platforms for enhanced audience segmentation.
  • Integrate tracking data with existing customer data platforms and analytics tools to support personalized engagement strategies.
  • Supplement standard analytics with additional behavioral metrics to optimize paywall and content strategies.
  • Maintain system performance without adversely impacting website load times or user experience.

Core Functionalities for Persistent Anonymous Visitor Identification and Tracking

  • Visitor fingerprint generation based on device and browser data (IP, browser type and version, device model, screen size, language, etc.)
  • Calculation and assignment of a unique user ID that remains consistent across sessions and anonymization efforts
  • Resilient recognition of returning anonymous visitors to enable continuous activity tracking
  • Tracking of comprehensive user interactions: page visits, clicks, subscription actions, payments, pauses, and terminations
  • Communication of collected data to customer data platforms, engagement systems, and paywall modules
  • Integration with metrics collection tools such as Google Analytics for supplemental behavioral data

Preferred Technology Stack and Architecture Guidelines

TypeScript for frontend development
Azure Cloud for hosting and scalability
.Net Core for backend services
MS SQL for data storage

Essential External System Integrations

  • Customer Data Platform (CDP) for aggregating user data
  • User engagement and personalization systems
  • Paywall management systems
  • Google Analytics and Tag Manager for behavioral metrics and event tracking

Performance, Security, and Reliability Expectations

  • Impact on website page load times should be minimal to preserve user experience
  • Visitor identification accuracy of at least 91%
  • System should support high concurrency with scalable architecture
  • Data privacy and security standards must be enforced in accordance with industry best practices

Anticipated Business Improvements from Implementing Persistent Visitor Tracking

The new system is expected to provide a comprehensive view of visitor behavior, including those using anonymization tools, increasing data accuracy to inform targeted engagement strategies. This will enable more effective personalization, optimize free content limits, and enhance monetization efforts, ultimately increasing user conversions and content revenue.

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