Scalable Task Management System for High-Volume Workspaces

The client operates within a fast-paced business services sector, managing over 2000 tasks daily with extensive reporting and user activity. The current off-the-shelf task management solution is hindered by performance bottlenecks, including slow response times, ineffective handling of large data volumes, and inconsistent role-based permissions across web and mobile platforms, resulting in decreased efficiency and user frustration.

A mid to large-sized enterprise providing collaborative project and task management solutions for corporate teams requiring real-time updates, extensive role-based permission controls, and analytics.

• Develop a scalable task management system capable of handling over 3,000 tasks daily without performance degradation.
• Implement role-based access controls and permissions that function seamlessly across web and mobile interfaces.
• Enable real-time task updates, transfers, and status changes, including a comprehensive history of actions.
• Integrate multimedia uploads, mapping features, and automated notifications for improved task tracking.
• Design an analytics and reporting module to generate detailed insights on task activity and user actions.
• Optimize backend queries, implement pagination, and distribute load across multiple servers to enhance system stability and performance.
• Ensure UI/UX designs are intuitive, responsive, and aligned with modern design standards, facilitating ease of use across devices.

• Multi-user role management with defined access permissions
• Real-time task creation, update, and status change notifications
• Task transfer between communities or departments with full action history retention
• Media uploading (images, documents) for task context and evidence
• Map integration with pins and geolocation points for task locations
• Task timer with start, pause, reset, and status-dependent expiration actions
• Comprehensive activity and action history within each task
• Analytics dashboard for monitoring task metrics and reports
• Backend algorithms optimized for high volume data processing
• Role-specific personalized views and permissions reflecting functionality differences across platforms

• Mapping services (e.g., Google Maps, OpenStreetMap)
• Media storage solutions (e.g., AWS S3 or equivalent)
• Reporting and analytics tools or platforms
• Authentication and identity management systems
• Notification and messaging services

• System must support at least 3,000 concurrent active tasks with minimal latency
• Ensure data consistency and integrity across web and mobile platforms
• High availability with 99.9% uptime SLA
• Role-based security and permissions management
• Responsive UI/UX design optimized for desktops and mobile devices
• Secure data transmission and storage following best practices

The new task management platform is expected to significantly improve operational efficiency, enabling the client to handle daily task loads exceeding 3,000 without performance issues. It will enhance user productivity through real-time updates and simplified workflows, reduce permission conflicts across platforms, and provide detailed analytics to inform decision-making. Overall, this system aims to increase throughput, reduce downtime, and support future scalability, leading to a more agile and competitive organization.