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Scalable Microservices-Based Digital Banking Platform for SME-Focused Financial Institutions
  1. case
  2. Scalable Microservices-Based Digital Banking Platform for SME-Focused Financial Institutions

Scalable Microservices-Based Digital Banking Platform for SME-Focused Financial Institutions

synodus.com
Financial services

Identifying Challenges in Developing a Scalable Digital Banking Solution for SMEs

Small and medium-sized financial institutions face high costs and increased risks when adopting traditional banking platforms. They require a secure, scalable, user-friendly, and open digital banking PaaS that can seamlessly integrate with their core banking systems while supporting growth, regional compliance, and diverse payment and lending services.

About the Client

A mid-sized fintech startup aiming to provide a comprehensive, flexible digital banking PaaS tailored for small to medium-sized financial institutions seeking to enhance operational efficiency and customer experience.

Goals for Developing a Next-Generation Digital Banking Platform for SME Financial Institutions

  • Design and implement a nimble, scalable, and modular digital banking platform based on microservice and API-first architecture to facilitate easy expansion and integration.
  • Develop user-friendly mobile and web applications that enable effortless account management, transactions, and onboarding for end-users.
  • Integrate essential banking functionalities including current account savings account management, automated interest calculations, goal-based savings, and automated lending/borrowing processes.
  • Support diverse payment options such as transfers, bill payments, and mobile payments with smart integration capabilities.
  • Incorporate KYC and AML workflows to enable rapid onboarding of clients.
  • Provide analytics tools for decision-makers to monitor customer behaviors and generate actionable insights.
  • Ensure compliance with regional and international security and legal standards through flexible platform architecture.

Core Functional and Technical Capabilities for the Digital Banking PaaS

  • Modular microservice architecture supporting scalability and flexibility.
  • User-friendly mobile and web interfaces for easy navigation and transactions.
  • Account management features including current and savings accounts, with automated interest and goal-based savings options.
  • Automated lending and borrowing workflows with simplified processes for clients and banking staff.
  • Integration with diverse payment gateways, including transfers, bill payments, and mobile payments.
  • Rapid customer onboarding with integrated KYC and AML checks.
  • Analytics dashboard providing monitoring of customer behaviors and actionable insights.
  • Compliance framework adaptable to regional and global legal standards.
  • High-performance load handling and fast load times for optimal user experience.

Preferred Architectural and Technology Stack for the Digital Banking Platform

Microservices architecture
API-first design
ReactJS and React Native for frontend development
NodeJS for backend services
Agile Scrum and Extreme Programming methodologies for development

Essential External System Integrations

  • Payment gateways for diverse transaction processing
  • Credit scoring systems for automated lending decisions
  • Core banking systems for seamless data synchronization
  • KYC and AML verification services
  • Analytics and reporting tools

Non-Functional Requirements Ensuring Platform Performance and Security

  • System scalability to handle increasing user and transaction volumes
  • High availability and reliability with minimal downtime
  • Secure data processing and storage complying with international security standards
  • Fast response times optimized for mobile and web applications
  • Easy adaptability to regional legal and compliance requirements

Projected Business Benefits and Impact of the Digital Banking Platform

Successfully implementing the digital banking PaaS will enable SME-focused financial institutions to rapidly deploy secure and scalable banking services, reduce onboarding times, and enhance customer engagement. The platform aims to capture initial interest from multiple clients within the first year, facilitating regional expansion and positioning the product as a market leader, with measurable improvements in operational efficiency, customer satisfaction, and compliance readiness.

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