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Scalable Financial Education and Advisor Matching Platform Enhancement
  1. case
  2. Scalable Financial Education and Advisor Matching Platform Enhancement

Scalable Financial Education and Advisor Matching Platform Enhancement

kandasoft.com
Financial services
Advertising & marketing

Identified Challenges in Scaling Fintech Financial Services

The client’s suite of financial tools and platforms, used by approximately 75 million users monthly, is facing scalability challenges as the user base and product offerings expand. The current infrastructure struggles to maintain seamless user experience across all solutions, necessitating additional technical expertise for platform maintenance, new feature development, and backend optimization. Moreover, there is a need to enhance advertising and marketing technology capabilities to support long-term growth and customer engagement.

About the Client

A growing fintech firm offering personalized financial advice, educational resources, and advisory matching services to a broad user base, aiming to enhance scalability and user engagement.

Goals for Developing a Robust, Scalable Fintech Platform

  • Enhance platform scalability to support a rapidly growing user base and expanded product offerings
  • Improve performance and reliability of core financial tools, educational resources, and advisory matching systems
  • Develop and implement new features for financial education and user-advisor matchmaking
  • Integrate advanced marketing technology solutions to optimize ad targeting and delivery workflows
  • Ensure seamless collaboration with internal teams through streamlined development and deployment processes
  • Achieve improved user engagement and satisfaction leading to increased assets under management and customer retention

Core Functional System Requirements for Fintech Platform Expansion

  • Financial education resource platform providing accessible educational content and personalized insights
  • Matching marketplace connecting users with multiple fiduciary financial advisors based on location, assets, and preferences
  • Enhanced adTech and MarTech platform supporting sophisticated ad targeting, delivery, and marketing workflows
  • Seamless integration with existing internal data systems and third-party financial data providers
  • User-friendly interface for both end-users and advisors, adaptable for future feature expansion

Technology Stack and Architecture Preferences

Data-driven backend architecture supporting scalability
Responsive frontend frameworks for high usability
Integration with cloud-based infrastructure for reliability and agility

External System & Data Integration Requirements

  • Financial data APIs for real-time insights
  • Customer relationship management (CRM) systems
  • Advertising and marketing automation platforms
  • Internal data warehouses for analytics and personalization

Key Non-Functional System Requirements

  • Scalability to support an expanding user base (target growth to 100+ million monthly users)
  • High system reliability with 99.9% uptime
  • Data security and compliance with financial industry standards
  • Optimized response times to ensure seamless user experience

Projected Business Impact of the Platform Enhancement

The implementation of a scalable, feature-rich platform is expected to significantly improve user engagement and satisfaction, supporting the onboarding of new users and advisors more efficiently. The enhanced system aims for a substantial increase in assets under management, improved operational performance, and strengthened competitive positioning within the fintech industry, mirroring previous success metrics such as aiding clients in closing over $34 billion in new assets and scaling to millions of active users.

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