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Revamp Non-Profit Website for Increased Donations and Engagement
  1. case
  2. Revamp Non-Profit Website for Increased Donations and Engagement

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Revamp Non-Profit Website for Increased Donations and Engagement

bilberrry.com
Non-profit

Website Usability and Conversion Challenges

The Life You Can Save's existing website had a complex and overwhelming navigation structure with 117 links, hindering users from easily finding information about donating and accessing resources. This negatively impacted conversion rates and overall user experience. The site lacked a scalable content management system (CMS), making updates and maintenance inefficient.

About the Client

A global non-profit organization dedicated to ending global poverty through effective giving.

Project Objectives

  • Increase online donations.
  • Improve user experience and website navigation.
  • Enhance content management capabilities.
  • Ensure a scalable and reliable platform for future growth.
  • Increase organic traffic and reduce bounce rate.

Functional Requirements

  • Simplified and intuitive navigation.
  • Prominent donation calls-to-action.
  • Content management system (CMS) for easy content updates.
  • Secure and scalable file hosting and distribution (CDN).
  • Integration with donation processing platform.
  • Support for multiple languages (future phase).
  • Automated content migration from the legacy website.

Preferred Technologies

WordPress
Content Delivery Network (CDN)
PHP
HTML5
CSS3

Integrations Required

  • Donation processing platform (e.g., Stripe, PayPal)
  • Email marketing platform (e.g., Mailchimp)
  • Analytics platform (e.g., Google Analytics)

Key Non-Functional Requirements

  • Scalability to handle high traffic volumes.
  • High performance and fast page load speeds.
  • Security to protect user data and prevent vulnerabilities.
  • Accessibility compliance (WCAG).
  • Mobile responsiveness.

Expected Business Impact

The project is expected to significantly increase online donations (as demonstrated by the 70% year-over-year increase achieved in the first week after launch), improve user engagement (through increased session duration and reduced bounce rate), and enhance the organization's ability to reach and impact more people.

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