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Real-Time Pet Tracking and Operational Management System for Pet Care Franchise
  1. case
  2. Real-Time Pet Tracking and Operational Management System for Pet Care Franchise

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Real-Time Pet Tracking and Operational Management System for Pet Care Franchise

lookfar.com
Consumer products & services
Hospitality & leisure

Operational Inefficiencies and Lack of Real-Time Tracking in Pet Care Management

Staff struggled to manage dog care details (baths, feedings, medication) and lacked real-time visibility into pet locations across facilities booking 100-200 dogs daily, leading to potential errors and reduced operational efficiency.

About the Client

Largest pet care franchise in North America providing doggy daycare, boarding, and grooming services with 175+ locations

Key Project Objectives

  • Streamline daily operations through automated task management
  • Implement real-time pet location tracking using beacon technology
  • Reduce human error in care task execution
  • Improve staff efficiency and customer service capabilities
  • Create a scalable system for multi-location franchise adoption

Core System Functionalities

  • Integration with corporate reservation system for automatic schedule synchronization
  • Real-time pet location tracking using Bluetooth Low Energy (BLE) beacons
  • Automated creation of grooming/medication tasks
  • Multi-click task completion interface aligned with existing workflows
  • Centralized dashboard for staff with location-based pet visibility

Technology Stack Requirements

Bluetooth Low Energy (BLE) beacon technology
Accuware multilateration positioning system
Web application framework with responsive design
RESTful API backend architecture

System Integration Requirements

  • Camp Bow Wow Corporate Reservation System
  • Payment processing for service charges
  • Emergency alert notification system

Non-Functional Requirements

  • Real-time tracking accuracy within 1-meter precision
  • System scalability for 200+ concurrent users per location
  • 99.9% system uptime SLA
  • Role-based access control for sensitive data

Expected Business Impact

Projected 30% improvement in staff task efficiency, 40% reduction in care-related errors, and enhanced customer satisfaction through real-time pet status updates. The solution will create a competitive differentiator in the $99B pet care market while enabling franchise-wide operational standardization.

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