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National Expansion of Touch-Enabled Traffic Accident Reporting Platform

lookfar.com

Automotive

Government

Insurance

Information technology

Challenges in Traffic Accident Reporting

Existing manual reporting processes caused delayed response times, inconsistent data collection, and slow insurance claim resolutions. Need to comply with Traffic Incident Management standards while scaling operations nationally.

About the Client

Provider of auto accident investigation and management services to municipalities, operating in New Orleans with national expansion plans

Operational Improvement Goals

Reduce traffic accident response times by 40% through digital transformation
Ensure compliance with TIM standards and NOPD operating procedures
Accelerate insurance claim closures through real-time data sharing
Enable national scalability while maintaining system performance

Core System Capabilities

Touch-optimized interface for field data entry
Real-time crash report creation/editing with offline capabilities
Automated LACRASH system integration for state reporting
Secure insurance dashboard with Box document integration
Three-hour SLA for report delivery to stakeholders

Technology Stack Requirements

Node.js

Angular

Microsoft Azure Cloud

Progressive Web App (PWA) framework

System Integration Needs

LACRASH (Louisiana's traffic reporting system)
Box API for document management
NOPD operating procedure compliance engine

Performance Standards

Sub-200ms response time for field data entry
99.9% system availability SLA
HIPAA-compliant data security measures
Support for 10x concurrent user growth during national expansion

Expected Business Outcomes

Enables 40% faster traffic incident resolution, reduces insurance claim processing from months to weeks, and establishes first-mover advantage in digital traffic management through touch-enabled field reporting capabilities.