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Predictive Maintenance and Data Governance Platform for Inflight Connectivity Systems

n-ix.com

Telecommunications

Aviation

Information technology

Operational Inefficiencies and Service Downtime

High inflight internet downtime due to unpredictable satellite antenna failures, 75% no-fault-found (NFF) equipment removals causing unnecessary costs, penalties from airline partners for service degradation, and lack of centralized data governance to identify root causes of performance issues.

About the Client

Global provider of inflight broadband internet with partnerships across 16 commercial airlines and installations on 2,900+ commercial aircraft

Operational Excellence and Predictive Capabilities

Migrate legacy on-premise data infrastructure to cloud-based platform
Implement unified data governance framework
Develop predictive maintenance models for antenna failure prediction
Reduce NFF equipment removals by 75%
Improve inflight internet quality through data-driven insights

Core System Capabilities

End-to-end data pipeline from equipment logs to data lake
Antenna health monitoring dashboard with anomaly detection
Predictive failure models using Gaussian Mixture Model and Regression Analysis
Weather condition correlation engine
Executive financial and operational reporting tools
User experience analytics for WiFi connection pain points

Technology Stack

AWS Cloud

Spark

Hadoop

Tableau

Pig

Hive

SQL

System Integrations

Aircraft sensor data systems
Weather data APIs
Airlines' operational systems
Existing modem/WAP infrastructure
Service Level Agreement (SLA) monitoring tools

Performance Criteria

Scalable to handle 3TB/day streaming data
99.99% system availability for real-time monitoring
Data security compliance with aviation regulations
Low-latency processing for predictive analytics
Multi-tenancy support for airline partners

Business Value Metrics

Anticipated 75% reduction in NFF removal costs, 90% accuracy in antenna failure prediction with 20-30 day advance warning, $2M+ annual savings in penalty avoidance, and 40% improvement in inflight internet service level agreements through proactive maintenance.