Platform Modernization and Feature Expansion for Self-Managed Organizational Tools

The client is experiencing difficulties with ongoing maintenance of an existing web platform supporting self-organized organizational methodologies. There is high demand from the user community for new features, the platform’s user interface requires modernization, and technical debt is impacting performance and scalability. The current architecture limits the ability to incorporate new functionalities efficiently and hinders evolving platform capabilities to meet customer expectations.

A mid-sized SaaS provider specializing in tools to support organizations adopting self-managed methodologies, seeking to improve platform performance, usability, and modernization.

• Enhance platform stability and performance through bug fixes and optimization.
• Implement new customer-driven features such as role proposal responses, project editing, and document management.
• Upgrade the platform architecture by migrating from legacy frameworks to modern technologies, including rewriting core code from AngularJS to ReactJS.
• Redesign the user interface for improved usability and visual appeal.
• Establish a scalable development process utilizing agile methodologies like Scrum to support ongoing feature development.

• Organization and role visualization to clearly depict company structures and responsibilities
• Ability for users to submit and respond to proposals via dedicated pages, replacing email-only workflows
• Project management modules with editing capabilities including personal assignments
• File and document management with support for uploads from local disk and cloud storage services (e.g., Google Drive)
• Performance monitoring and optimization for smooth navigation and page load times
• Responsive design for optimal use across devices and browsers

• Cloud storage APIs (e.g., Google Drive) for document uploads and management
• Existing backend APIs for data synchronization and platform functionalities

• System performance: Fast load times with optimized navigation and responsiveness
• Scalability: Capable of supporting increasing user base and feature set
• Security: Protect sensitive organizational and user data in compliance with best practices
• Maintainability: Modular code structure to facilitate ongoing updates and enhancements
• Availability: 99.9% platform uptime

The platform upgrade is expected to improve user satisfaction through enhanced usability and faster performance, accommodate a growing customer base, and empower the internal development team to deliver new features more efficiently. Through modernization, the client aims to reduce technical debt, enhance scalability, and foster a vibrant user community that actively contributes ideas, ultimately driving increased customer retention and platform adoption.