Participant Engagement and Feedback Management System for Wide-Scale Research Projects

The organization faces difficulties in maintaining consistent communication with research participants over extended periods, especially when contact details change, impacting the timely collection of survey feedback vital for their research. This results in challenges in reaching participants with infrequent follow-up surveys, risking data completeness and research integrity.

A nonprofit organization dedicated to supporting research studies on underserved communities, managing multiple projects and participant cohorts across regions.

• Develop a scalable mobile application enabling participants to update their contact information and access surveys reliably.
• Create a web-based management platform for project administrators to create and oversee projects, manage participant cohorts, and distribute surveys and notifications efficiently.
• Ensure secure and user-friendly registration and login processes with multi-language support (e.g., English and Spanish).
• Implement an automated notification system to alert participants of new surveys or updates, thereby increasing response rates.
• Enhance data accuracy by linking participant profiles across self-signups and admin-added entries, reducing duplication and misclassification.
• Support scalable management of hundreds of projects with thousands of participants, ensuring system performance and responsiveness.

• User authentication via project code with multi-language (English/Spanish) support.
• Participant profile management with options to add, edit, and update contact details.
• Survey access interface displaying available surveys, with links loaded from external survey hosting platforms.
• Notification log displaying sent messages with details, and alerting users of new surveys via push notifications.
• Admin interface for creating and managing projects, cohorts, and participants including batch uploads.
• Assignment and re-assignment of unlinked or self-registered participants to appropriate cohorts.
• Survey management system to add, schedule, and link surveys with availability dates and access codes.
• Notification management tools enabling customized messages, targeted delivery, and logging of communication.

• Third-party survey hosting platforms to load survey links
• Notification service for sending push notifications and logs
• Secure database for storing participant profiles, project details, and system logs

• System scalability to support hundreds of projects and thousands of participants
• High system availability and uptime to ensure ongoing participant engagement
• Data security and privacy compliance (e.g., GDPR) for participant information
• Responsive and intuitive user interface for diverse user base

This platform is expected to significantly improve participant retention and response rates, streamline project management, and enable scalable outreach for research organizations. It aims to enhance data quality and completeness, leading to more reliable research outcomes, with an estimated capacity to support hundreds of concurrent projects and thousands of participants, optimizing operational efficiency and research effectiveness.