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The organization faces significant challenges with fragmented data management across departments, relying on disparate systems (legacy databases, Excel files) leading to data inconsistency, manual process inefficiencies, and lack of real-time visibility. This results in poor cross-departmental coordination, inaccurate reporting for sponsors, and inability to track customer interactions effectively.
A nonprofit organization providing community services including youth education programs, health & wellness initiatives, and career development resources through a multi-department structure
The modernized portal will reduce manual data entry by 70%, improve data accuracy across departments, enable real-time operational insights through dynamic dashboards, and reduce system maintenance costs by 40% through configuration-centric design. This will enhance service delivery tracking and sponsor reporting capabilities while maintaining compliance with data protection regulations.