This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Next-Generation Gas Utility Mobile Application Development

wezom

Energy & natural resources

Utilities

Current Customer Service Challenges

Existing customer interactions suffer from manual billing processes, lack of consumption visibility, payment inefficiencies, and insufficient analytics capabilities, leading to high complaint volumes and low satisfaction scores.

About the Client

One of the largest natural gas distribution companies in the USA, serving residential and commercial customers

Project Objectives

Automate gas consumption billing processes
Implement predictive analytics for consumption costs
Provide detailed usage history and tariff information
Enable seamless in-app payment processing
Enhance customer satisfaction through self-service tools

Core System Functionalities

Secure user authentication system
Automated meter reading integration
Consumption history tracking
Dynamic payment forecasting
Interactive tariff plan comparison
Multi-period consumption analytics
In-app payment gateway integration
Customer support communication channels

Technology Stack Requirements

Java

GraphQL

React.js

Spring

ElasticSearch

Redis

Apollo Client

System Integration Needs

Payment gateway services
Smart meter data systems
Customer CRM platform
Billing calculation engine

Non-Functional Requirements

Enterprise-grade data security (GDPR/CCPA compliance)
High-availability architecture (99.9% uptime)
Real-time data processing capabilities
Cross-platform compatibility (iOS/Android)
Scalable infrastructure for 1M+ users

Expected Business Impact

Projected 40% reduction in customer service complaints, 25% increase in payment processing efficiency, and significant improvement in customer satisfaction scores through enhanced self-service capabilities and proactive consumption insights.