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NextGen Healthcare Communication Platform Enhancement and Scalability Project

trigent.com

Health & Fitness

Information technology

Medical

Interoperability and Communication Challenges

NCHS faces ongoing challenges in ensuring seamless communication and data exchange between various healthcare providers and systems. Existing fragmented communication channels lead to inefficiencies, delays in care coordination, and potential errors. The need for a secure, unified platform to manage patient data, facilitate collaboration, and enhance patient engagement is critical for sustained growth and improved patient outcomes.

About the Client

NCHS is a rapidly growing startup providing a cloud-based software platform for medical record management, exchange, and medical services to healthcare providers.

Project Objectives

Enhance patient-provider communication and engagement through a secure and integrated platform.
Improve clinical workflows by providing real-time, consolidated patient information.
Expand the platform's capabilities to support telemedicine and remote patient care.
Increase platform scalability to accommodate projected user and data growth (50% annual growth).
Maintain and strengthen HIPAA and HL7 compliance and ensure robust data security.
Reduce diagnostic errors by facilitating peer review and improved information access.

Functional Requirements

Secure messaging and file sharing between healthcare professionals and patients.
DICOM image storage, viewing, sharing, and editing.
Integration with modality worklists for automated data population.
Automated workflow routing for medical report and study distribution.
Telemedicine platform for remote consultations and diagnosis.
Appointment scheduling and patient reminders.
Patient portal for accessing health information and care plans.
Closed group functionality for secure data sharing within care teams.

Preferred Technologies

Cloud-based architecture (SaaS)

HL7 compliance

REST/API interfaces

DICOM standards support

Integrations Required

EMR/EHR systems
PACS systems
Modality systems
Telemedicine platforms
External healthcare organizations (via HL7/API)

Key Non-Functional Requirements

High availability and reliability
Scalability to support future growth
Robust security measures (HIPAA compliance)
Performance optimization for fast data access and processing
User-friendly interface (customizable user experience)

Estimated Business Impact

This project is expected to significantly enhance NCHS's competitive advantage by fostering better care coordination, improving patient outcomes, and driving revenue growth. The platform's enhanced features will lead to increased patient and physician adoption, reduced operational costs, and improved diagnostic accuracy. The project will support the company’s 30% annual revenue growth target and contribute to a positive return on investment through increased efficiency and expanded service offerings.