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Managing air freight operations across 15 partner airlines with disparate systems caused inefficient capacity availability checks, manual quoting processes, fragmented shipment scheduling, and lack of centralized data visibility. This led to increased processing times, higher error rates, and reduced competitiveness in the dynamic air freight market.
A global freight forwarding company specializing in intermodal and multimodal transport solutions for general cargo, perishables, chemicals, and hazardous materials.
Centralized platform implementation will reduce operational processing times by 25%, decrease manual errors by 40%, and enable 2-week integration cycles for new airline partners. Enhanced data visibility will improve capacity utilization by 30% while real-time tracking capabilities are projected to increase customer satisfaction scores by 22%.