Logo
  • Cases & Projects
  • Developers
  • Contact
Sign InSign Up

© Copyright 2025 Many.Dev. All Rights Reserved.

Product
  • Cases & Projects
  • Developers
About
  • Contact
Legal
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
NextGen CRM Application Development for Premium Natural Health Products Company
  1. case
  2. NextGen CRM Application Development for Premium Natural Health Products Company

This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

NextGen CRM Application Development for Premium Natural Health Products Company

trigent.com
Health & Fitness
Food & Beverage
Retail

Business Challenge

The company's existing CRM system, built with outdated technology, lacked necessary features for efficient order processing, hindering scalability and growth. Off-the-shelf solutions did not meet their specific requirements. They need a system to provide a single view of order status, real-time sales/marketing insights, and facilitate operational improvements.

About the Client

A Canadian company specializing in the development and marketing of premium natural health products for healthcare professionals and health food retailers, focused on scientific research and quality ingredients.

Project Objectives

  • Increase order throughput by 150%.
  • Reduce order processing time by 30-40%.
  • Provide a single, unified view of order status.
  • Enable data-driven decision-making for sales and marketing promotions.
  • Improve customer experience through a fluid and responsive user interface.
  • Streamline internal workflows and improve operational efficiency.

Functional Requirements

  • Order Management (creation, tracking, credit management)
  • Customer Management (profiles, interactions, segmentation)
  • Product & Pricing Management
  • Promotion Management
  • Reporting & Analytics (dashboards, customized reports, YTD sales insights)
  • User Management & Role-Based Access Control

Preferred Technologies

PHP Laravel Framework
HTML5
VUE.JS
CSS3
MySQL

Integrations Required

  • Freshdesk (Customer Support)
  • Dataninja (Data Analytics)
  • Quickbooks (Accounting)
  • Moneris (Payment Gateway)
  • Zapier (Workflow Automation)
  • Google Maps (Location Services)
  • Mail Chimp (Email Marketing)
  • Zoom (Video Conferencing)

Key Non-Functional Requirements

  • Scalability to handle increasing order volumes
  • High performance and fast page load times (under 2 seconds)
  • Security to protect sensitive customer and financial data
  • Reliability and uptime
  • Cross-browser compatibility (Chrome, Edge, Firefox, Safari)
  • Fluid and responsive user interface

Estimated Business Impact

The implementation of this NextGen CRM application is expected to significantly increase order throughput, reduce processing time, and improve operational efficiency. The enhanced insights will enable better marketing campaigns and informed business decisions, ultimately contributing to revenue growth and improved customer satisfaction.

More from this Company

Unified Air Freight API Integration Platform
Development of Cloud-Enabled Fleet Monitoring Solution with Real-Time Video Telematics
Next-Generation Visitor Management System with Integrated QA for Enhanced School Security
Development of a Custom DICOM Image Viewer Web Application for Enhanced Clinical Workflow and Collaboration
Modernization of Sales Portal for Global Brewing Leader to Enhance Collaboration and Operational Efficiency