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Modernizing Public Sector Facility Management with Cloud-Enabled Mobile Solutions
  1. case
  2. Modernizing Public Sector Facility Management with Cloud-Enabled Mobile Solutions

Modernizing Public Sector Facility Management with Cloud-Enabled Mobile Solutions

99x.io
Construction
Government
Real estate

Challenges Faced by Public Sector Facility Operations

The client faces difficulties in managing and maintaining extensive building portfolios across various public sector entities. Current processes are often manual, fragmented, and outdated, leading to inefficiencies, lack of real-time insights, and challenges in ensuring sustainable and compliant building operations. There is also a need to modernize legacy systems and enable mobile access for on-the-go management tasks.

About the Client

A large government organization managing multiple public buildings and infrastructure assets, seeking to implement an integrated facility management system to improve operational efficiency and sustainability.

Goals for Facility Management System Modernization

  • Develop a comprehensive digital platform to manage, operate, maintain, and develop multiple public sector buildings and properties.
  • Enable mobile access through a modern, user-friendly mobile application to facilitate on-site and remote management tasks.
  • Modernize legacy systems with cloud migration to enhance scalability, reliability, and data security.
  • Integrate innovative features that streamline management processes and improve operational transparency.
  • Achieve measurable improvements in operational efficiency, data accuracy, and sustainability reporting.

Core Functionality and Features of the Facility Management Platform

  • Building and property management dashboard for overseeing multiple sites.
  • Operational process support including maintenance scheduling, work order management, and compliance tracking.
  • Real-time monitoring of building systems and occupancy data.
  • Mobile application development with offline capabilities for field staff, using React Native or similar technologies.
  • Data analytics and reporting tools for sustainability and operational insights.
  • Secure user authentication and role-based access control.
  • Cloud migration infrastructure to support scalability and future upgrades.

Technology Stack and Architectural Preferences

React Native for mobile application development
Cloud platforms supporting containerization and microservices architecture
Scalable database solutions and analytics tools

External System and Data Source Integrations

  • Building management systems (BMS) and sensor networks for real-time data acquisition
  • Legacy system interfaces for seamless data migration and interoperability
  • Authentication and identity management systems

Performance, Security, and Scalability Standards

  • System must support concurrent access for multiple users with high responsiveness
  • Data security and compliance with relevant regulations (e.g., ISO standards, GDPR)
  • System uptime of 99.9% with robust disaster recovery protocols
  • Mobile app offline capabilities with secure data synchronization

Projected Business Benefits of the Facility Management System

Implementing the modernized, cloud-enabled facility management platform is expected to significantly improve operational efficiency, reduce manual processes, and enhance asset lifecycle management. The project aims to facilitate sustainable building operations, with targeted improvements in real-time data accessibility, reporting accuracy, and user engagement, ultimately leading to cost savings and better compliance across the public sector.

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