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The organization faces significant challenges in managing fragmented data across multiple sources (employee records, franchise performance metrics, staffing skillsets) due to legacy on-premise systems, manual data entry processes, and unstructured data silos. This impedes timely decision-making and hampers operational efficiency during rapid national expansion into 28 new territories.
A national healthcare staffing agency and franchising organization providing 24/7 medical and non-medical homecare services through 360+ locations, operating under multiple revenue streams with three premier service brands.
Implementation of the modernized data platform is expected to enable 100% accurate data processing at scale, reduce reporting latency by 80%, and deliver actionable insights that could generate $4M+ additional annual revenue from top-performing franchises. The solution will also support 30% faster franchise expansion through improved operational visibility and resource optimization.