Modernizing and Securing a Bicycle-Based Food Delivery Platform

Food & Beverage

Logistics

Business services

Identifying Challenges in Legacy Systems and Infrastructure Security

The client operates a bike-based catering and food delivery service in a densely populated urban area. Their existing technology infrastructure is outdated, with neglected servers vulnerable to security breaches, including hacking incidents that compromise business-critical systems. The incomplete and monolithic codebase has resulted in inconsistent deployment processes, delays in feature development, and inability to adequately defend against security threats, impeding growth and operational reliability.

About the Client

A mid-sized catering and food delivery company focused on sustainable urban delivery using bicycles, aiming to enhance operational efficiency, security, and customer experience.

Goals for System Modernization, Security, and Scalability

Refactor and modernize the existing software backend to improve maintainability and scalability.
Migrate server infrastructure to a secure, cloud-based environment with robust security protocols.
Implement a comprehensive security and monitoring system to defend against threats and intrusion attempts.
Develop and deploy new features to enhance delivery operations, user experience, and vendor management.
Improve code development workflows by establishing proper version control and branch management practices.

Core Functional System Requirements for Delivery Management Platform

Backend system refactoring with updated libraries and dependency management.
Database restructuring to optimize data storage, reduce redundancy, and improve performance.
Migration to a cloud environment with secure hosting, including setup of security and site monitoring tools.
Implementation of role-based access control, user authentication, and authorization mechanisms.
Development of new features for delivery scheduling, real-time GPS tracking, and vendor engagement.
User interface enhancements for ease of use and accessibility across devices.
Establishment of quality control and continuous integration/continuous deployment (CI/CD) workflows.

Preferred Technologies and Architectural Approaches

Cloud platform for scalable and secure hosting (e.g., AWS or equivalent).

Modern backend frameworks with RESTful APIs or microservices architecture.

Database management systems supporting structural modernization and redundancy elimination.

Security tools for intrusion detection, site monitoring, and vulnerability assessment.

Version control systems supporting branching and collaborative development workflows.

External System Integrations for Seamless Operations

Mapping and GPS tracking services for real-time delivery monitoring.
Vendor management and order processing systems.
Security and monitoring tools for threat detection and system health checks.

Critical Non-Functional System Attributes

System scalability to support increased delivery volume as the client expands.
High system availability and uptime, aiming for 99.9% operational reliability.
Strong security measures to prevent hacking, data breaches, and unauthorized access.
Responsive UI/UX design compatible with multiple devices and screen sizes.
Rapid deployment cycles with automated testing and continuous integration.

Anticipated Business Benefits and Project Outcomes

The modernization and security enhancements will enable the client to increase delivery capacity, reduce downtime, and mitigate security risks. Expected outcomes include improved operational efficiency, enhanced data security, and a more agile development environment, supporting growth in delivery volume and customer satisfaction. These improvements aim to sustain and potentially increase the company’s market competitiveness and environmental commitment.