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Development of a Robust Live Event Talent Management Platform
  1. case
  2. Development of a Robust Live Event Talent Management Platform

Development of a Robust Live Event Talent Management Platform

chromedia.com
Media
Entertainment
Television

Identifying Challenges in Managing Live Event Talent Logistics

The client currently relies on an aging internal system built over a decade ago that is increasingly unreliable and unable to support the fast-paced, high-stakes environment of live television events. The existing platform struggles with stability under stress, lacks modern features, and hampers efficient coordination for large-scale events like award shows and sports broadcasts. They require a dependable, scalable, and feature-rich system to handle complex talent management needs within strict time constraints before live events.

About the Client

A large-scale live television production company specializing in managing celebrity talent, live event logistics, and broadcast coordination for high-profile events.

Project Goals for Enhanced Talent Management and Event Support

  • Rebuild the existing talent management platform on a modern, stable technology stack to ensure reliability during live events.
  • Implement a system capable of handling high-volume, complex logistics and attendee data for large-scale productions.
  • Deliver a fully functional version within a tight six-week deadline to support upcoming live broadcasts.
  • Create a user-friendly interface that simplifies event logistics for coordinators and staff.
  • Establish a scalable architecture that allows for future feature expansion, including additional event management features.
  • Ensure continuous support and best practices with the ability to handle live system failures gracefully during events.

Core Functional Requirements for the Talent Management Platform

  • Secure registration and database management of celebrity attendees and performers.
  • Logistics scheduling and tracking, including venue details, times, and special requirements.
  • Real-time updates and notifications for event staff during live events.
  • Role-based access controls for different user types (e.g., coordinators, production staff).
  • Dashboard summaries and reports for event logistics and attendee statuses.
  • Integration capabilities with existing broadcast and event infrastructure for seamless operations.

Preferred Technologies and Architectural Approach

Modern web framework such as Ruby on Rails for rapid development and scalability.
Cloud infrastructure (e.g., AWS) for reliable deployment, system administration, and scalability.

External Systems and Data Integrations Needed

  • Broadcast and production systems for event data synchronization.
  • Real-time notification services for system alerts during live events.
  • Reporting tools or analytics dashboards to analyze event logistics post-production.

Non-Functional Requirements for Performance, Security, and Reliability

  • System must support high concurrency and data throughput for large event crowd data.
  • Achieve 99.9% uptime, especially during live event hours.
  • Ensure system security and data privacy compliance for sensitive attendee information.
  • Enable scalable infrastructure to increase capacity for future events without major redesign.

Expected Business Impact and Value of the Platform

The new platform aims to provide a reliable and scalable solution that reduces logistical errors, enhances real-time coordination during live events, and improves overall stakeholder satisfaction. With a fast development turnaround, the client expects to support multiple large-scale broadcasts annually, resulting in increased operational efficiency, enhanced brand reputation, and the ability to expand event coverage with confidence.

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