Modernized Workflow Management System for Packaging Design and Approval

The client currently relies on an outdated, legacy workflow management system for handling packaging design projects. This system presents performance and reliability issues, lacks modern user experience, and is not aligned with current branding standards. Additionally, it is hosted on-premises, limiting scalability and speed, and hampers efficient collaboration with external design agencies, suppliers, and printers. These issues impede the timely approval and deployment of packaging artwork, affecting operational efficiency and brand consistency.

A large retail organization with an extensive product line requiring an internal workflow platform to manage product packaging design, approval, and production processes involving multiple stakeholders and external partners.

• Modernize the existing workflow management system to improve performance, reliability, and user experience.
• Implement a cloud-based solution to enhance scalability, speed, and data security.
• Provide seamless collaboration tools for internal teams and external partners, including design agencies, suppliers, and printers.
• Streamline the artwork approval process with clear version control and multi-phase review capabilities.
• Align the platform's design with current branding guidelines for a unified look and feel.
• Support a high volume of projects (targeting at least 15,000 artwork approvals annually) with scalability to accommodate future growth.
• Reduce support ticket volume by improving system stability and usability.

• Module-based architecture with dedicated sections for asset repository, guideline management, and project tracking
• Intuitive user interface aligned with modern branding standards
• Artwork version control and history tracking
• Multi-phase artwork approval process with notifications and feedback loops
• Role-based access control for internal teams and external partners
• Notification system for project milestones and approval statuses
• Integration with external design agencies and printers for smooth asset exchange
• Asset and guideline repositories with tagging and search functionalities
• Reporting and analytics dashboard for project insights and performance tracking

• External design and asset management tools for seamless asset exchange
• Email and notification services
• External printers and suppliers for order tracking and asset approval

• High system availability and scalability to handle over 15,000 projects annually
• Responsive performance with fast load and response times
• Secure access with role-based permissions and data encryption
• Reliable cloud hosting to ensure system uptime and disaster recovery
• Minimal support tickets through robust design and testing

The new platform is expected to streamline the packaging artwork approval process, achieving over 15,000 artwork projects approved per year efficiently. It will enable unlimited user access, supporting organizational growth at no additional cost. The migration and modernization efforts aim to significantly improve system speed, reliability, and user satisfaction, resulting in decreased support tickets and enhanced collaboration with external partners. Overall, the project will strengthen the client's operational agility, brand consistency, and time-to-market for new packaging designs.