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Modernization of Travel Experience Platform with Enhanced CMS and Multi-Device Support
  1. case
  2. Modernization of Travel Experience Platform with Enhanced CMS and Multi-Device Support

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Modernization of Travel Experience Platform with Enhanced CMS and Multi-Device Support

sourceved.com
Hospitality & leisure
eCommerce
Information technology

Legacy System Limitations and User Experience Gaps

Existing Sitecore 6.4 platform lacks modern content management capabilities, mobile responsiveness, and integrated marketing tools, resulting in poor user engagement, inefficient content updates, and limited ability to track SEO performance. Outdated referral system fails to incentivize customer acquisition effectively.

About the Client

A US-based travel company specializing in curated group tours, personalized travel mate matching, and dynamic trip customization through a digital portal

Platform Modernization Goals

  • Upgrade CMS infrastructure to Sitecore 7.2 for enhanced content management
  • Implement responsive design for multi-device compatibility
  • Develop integrated referral program with reward tracking
  • Improve SEO performance through analytics-driven optimizations
  • Enable single-click page creation for marketing campaigns

Core System Capabilities

  • Sitecore CMS upgrade with workflow automation
  • Responsive web design framework
  • Dynamic trip customization engine
  • Integrated referral rewards system
  • Real-time web analytics dashboard
  • Multi-site content management portal

Technology Stack Requirements

Sitecore 7.2
ASP.NET MVC
HTML5/CSS3
JavaScript frameworks
Azure cloud hosting

System Integration Needs

  • Google Analytics
  • Payment gateways
  • Social media APIs
  • Email marketing platforms

Operational Requirements

  • 99.9% uptime SLA
  • PCI-DSS compliance
  • Load time under 3 seconds
  • Cross-browser compatibility
  • Role-based access control

Business Value Projections

Expected 40% reduction in content management time, 25% increase in mobile conversion rates, and 15% growth in referral-based bookings through enhanced user experience and targeted marketing capabilities. Improved SEO performance anticipated to drive 30% increase in organic traffic.

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