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Modernization of Retail Operations through Microservices Architecture and Automated Proposal Management

n-ix.com

Retail

eCommerce

Consumer products & services

Legacy Systems Hindering Digital Transformation

The client's legacy promotion management system lacked flexibility and scalability, requiring multiple disconnected applications and manual processes. Buyers relied on Excel spreadsheets for proposal creation, leading to inefficiencies and errors. The existing infrastructure could not support rapid digital transformation requirements or global market scalability.

About the Client

Multinational fashion retail corporation operating over 200 markets with multiple brands through physical stores and digital platforms

Digital Transformation Goals

Replace legacy promotion management system with scalable microservices architecture
Automate manual proposal creation processes for buyers
Enable seamless integration with 50+ existing enterprise services
Implement CI/CD pipelines for rapid deployment
Improve system scalability to handle peak loads during sales events

Core System Requirements

Promotion creation, editing, and deletion dashboard
Price modification and approval workflows
Real-time KPI tracking and reporting
Proposal validation and arbitration cycle management
Automated notifications and email alerts
Multi-market scalability framework
Integration with inventory and sales systems

Technology Stack Requirements

Microservices architecture

Java 11

MariaDB

CI/CD pipelines

API-first design

Domain-driven design (DDD)

Behavior-driven development (BDD)

System Integration Needs

40+ existing enterprise services for promotion management
10+ core business systems for proposal management
Inventory management systems
Sales analytics platforms
User authentication services

Non-Functional Requirements

Horizontal scalability for global market expansion
99.9% system availability during peak loads
Automated testing coverage >65%
Performance under 2s response time
Role-based access control (RBAC)
Data governance compliance

Expected Business Outcomes

Implementation will reduce manual operational work by 70%, enable 50% faster promotion deployment cycles, and support seamless scaling to new markets. Automated proposal management will accelerate buyer workflows by 60% while improving data accuracy. The microservices architecture will allow 3x faster response to market demands during peak periods like Black Friday sales.