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StillwellHansen is facing challenges with its outdated, unsupported Microsoft Access-based order management system. The legacy system is siloed, difficult to navigate, prone to bugs, and lacks the flexibility to meet evolving business needs. Users have resorted to workarounds, highlighting the system's inadequacy and hindering adoption. The impending end of Microsoft Access support necessitates a modern, reliable, and scalable solution.
A leading manufacturers’ representative specializing in heating and air conditioning equipment, providing sales and service order management.
This project is expected to significantly improve operational efficiency, enhance data visibility, increase user satisfaction, and enable data-driven decision-making. The modernized system will reduce errors, streamline workflows, and provide a foundation for future growth and innovation. The ability to track key performance indicators (KPIs) and gain insights into business performance will empower executives to make more informed decisions and drive business success.