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User Experience Overhaul and Design System Implementation for Scalable Recycling Platform

door3.com

Environmental Services

Consumer products & services

Challenges in Scaling User Experience

Existing user experience suffered from inconsistency, mobile-only limitations, user fatigue, and confusion. Lack of scalable design framework hindered growth and cross-platform compatibility.

About the Client

Sustainability-focused startup providing on-demand recycling services for clothing and electronics, supported by major tech companies

Key Project Goals

Create unified cross-platform UX for desktop and mobile
Develop scalable design system with reusable components
Reduce user friction and bounce rates by 50%
Implement responsive interface supporting future growth

Core System Requirements

Cross-platform responsive application interface
Centralized design system with UI components
User persona-driven workflows
Analytics integration for continuous optimization

Technology Stack

React

Node.js

Figma

AWS

System Integrations

Google Analytics
Payment Gateways
CRM Platform

Quality Attributes

Scalable architecture
99.9% uptime SLA
WCAG 2.1 compliance
Load time <2s

Expected Business Outcomes

Enable 300% faster feature implementation through design system reuse, reduce user onboarding time by 40%, support 10x user growth with responsive infrastructure, and maintain 50% lower bounce rates through optimized UX.