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Legacy software (Petware) with outdated UX and limited functionality caused operational inefficiencies, hindered clinic onboarding, and created barriers to scaling the network. Diverse clinic types required tailored solutions while maintaining system consistency.
A leading veterinary care provider operating a diverse network of animal hospitals and clinics, ranging from small retail-based facilities to full-service veterinary hospitals.
Projected 40% reduction in staff training time, 60% faster clinic onboarding process, and enabling 2x network growth within 18 months. Improved user satisfaction scores from veterinary staff and enhanced ability to maintain consistent care standards across expanding operations.