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The client faces operational inefficiencies due to an outdated Access database system with technical debt, manual deployment dependencies, and non-relational DynamoDB architecture. Lack of standardized financial document formats across regions causes errors in employment tracking, contribution calculations, and year-end adjustments. Regulatory changes (e.g., 2023 federal/provincial plan merger) require rapid system adaptability that the current legacy system cannot support.
Pension plan administration and consulting firm managing multiemployer defined benefit plans under federal regulations
The modernized system will reduce manual data processing workload by 70%, enable real-time regulatory compliance adaptation, and cut deployment cycles from weeks to hours through automated infrastructure. The employer portal will decrease year-end adjustment volume by 40% through proactive data validation, allowing consultants to focus on strategic membership management rather than administrative tasks.