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STM faces significant inefficiencies in manual sanitation and maintenance inspections, including time constraints (limited to 1am-4am window), inconsistent anomaly detection (trash, graffiti, burnt lightbulbs), infrastructure limitations (non-automated doors/turnstiles), and unstructured data management from high-volume image capture. Current processes require significant human resources without systematic trend analysis capabilities.
Public transportation authority operating metro, bus, and paratransit services, seeking technological innovation for operational efficiency and customer experience improvement
Implementation of autonomous inspection systems is projected to reduce manual inspection costs by 40-60%, improve anomaly detection coverage to 95% of station areas, and enable predictive maintenance scheduling through historical data analysis. The system will free staff for higher-value tasks while providing actionable insights for optimizing cleaning schedules and resource allocation based on verified usage patterns.