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The existing Timbernet portal, developed over 20 years ago, has become outdated and unable to effectively support the evolving needs of independent building material retailers. It suffers from technical debt, leading to poor user experience, limited functionality, security vulnerabilities, and inability to scale with the growing business. This impacts operational efficiency, customer service, and the ability to offer competitive buying programs.
A national buying group supporting independent building material and hardware retailers across Canada, providing competitive programs, marketing services, and support.
The modernization of the platform is expected to significantly improve operational efficiency, enhance member satisfaction, increase sales, and strengthen TIMBER MART's position as a leading support organization for independent building material retailers. Specific impacts include reduced manual tasks, improved data accuracy, enhanced communication, and increased member engagement, leading to increased platform adoption and growth.