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Modernization of Independent Building Material Retailer Platform
  1. case
  2. Modernization of Independent Building Material Retailer Platform

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Modernization of Independent Building Material Retailer Platform

spiria.com
Retail
Construction
Building Materials

Current System Limitations

The existing Timbernet portal, developed over 20 years ago, has become outdated and unable to effectively support the evolving needs of independent building material retailers. It suffers from technical debt, leading to poor user experience, limited functionality, security vulnerabilities, and inability to scale with the growing business. This impacts operational efficiency, customer service, and the ability to offer competitive buying programs.

About the Client

A national buying group supporting independent building material and hardware retailers across Canada, providing competitive programs, marketing services, and support.

Project Goals

  • Improve user experience and platform usability.
  • Enhance member communication and engagement.
  • Streamline administrative processes and increase operational efficiency.
  • Improve the accuracy and reliability of purchasing information.
  • Strengthen software security and maintainability.
  • Enable mobile access and functionality.
  • Increase platform scalability to support future growth.

System Functionality

  • Buy Guide with real-time pricing and inventory information
  • Marketing campaign management tools
  • Member communication portal (news, announcements, updates)
  • Rebate calculator
  • Order management system
  • Reporting and analytics dashboards
  • User authentication and authorization
  • Mobile responsive design

Technology Stack

React
Node.js (or .NET)
PostgreSQL
AWS (or Azure/GCP)

External System Integrations

  • Accounting software (e.g., QuickBooks, Xero)
  • Payment gateways
  • CRM systems
  • Inventory management systems

Non-Functional Requirements

  • High availability and uptime
  • Scalability to support a growing user base
  • Robust security measures to protect sensitive data
  • Performance optimization for fast loading times
  • Accessibility compliance (WCAG)

Expected Business Impact

The modernization of the platform is expected to significantly improve operational efficiency, enhance member satisfaction, increase sales, and strengthen TIMBER MART's position as a leading support organization for independent building material retailers. Specific impacts include reduced manual tasks, improved data accuracy, enhanced communication, and increased member engagement, leading to increased platform adoption and growth.

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