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Arhoma struggles with manual paper-based order-taking processes that create delays, errors, and bottlenecks in managing 100+ daily B2B orders. The lack of integrated systems between sales, production, and delivery leads to overproduction, customer dissatisfaction, and inefficient resource allocation.
Artisanal bakery specializing in organic, fair-trade breads and pastries with delivery services across Montreal and surrounding areas
Implementation of this solution is projected to increase order processing capacity by 30%, reduce employee training time by 60%, and eliminate 90% of order-related errors. The system will enable data-driven production planning, reduce operational costs through optimized dough volume calculations, and free 20% of customer service staff time for sales development activities.