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The client's fragmented, legacy infrastructure caused operational inefficiencies, high maintenance costs, and poor customer satisfaction. Disparate systems across mobile and internet banking created integration challenges, while outdated authentication mechanisms and lack of unified loyalty programs hindered competitiveness.
A large financial institution within a multinational banking group seeking to modernize fragmented legacy systems
Projected 40% reduction in operational costs through system consolidation, 25% increase in customer retention via enhanced digital experiences, and 60% faster time-to-market for new financial products. Unified infrastructure will eliminate vendor dependency while improving regulatory compliance and security posture.