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Modernization and Optimization of StaffSquared HR Platform with Enhanced Performance and Scalability

lexis.solutions

Human Resources

Information technology

Business services

Platform Challenges and Technical Debt

Legacy platform contains underutilized features with poor performance, critical functionalities suffering from bugs and scalability issues, leading to customer dissatisfaction and increased support requests. Requires comprehensive technical overhaul and strategic feature optimization.

About the Client

HR technology company providing workforce management solutions, acquired in 2019 for its strong product-market fit but facing technical debt and customer satisfaction challenges

Modernization Goals and Performance Enhancement

Refactor and stabilize core platform architecture
Optimize 4 key HR management features for performance
Implement 55% faster API response times
Achieve 100% increase in customer satisfaction metrics
Establish scalable infrastructure for future growth

Core HR Platform Functionalities

Performance appraisal management
Time-off policy automation
Centralized employee database
Time and attendance tracking

Technology Stack Requirements

Modern web frameworks (React/Angular)

Node.js backend architecture

Cloud-native infrastructure (AWS/Azure)

Containerization (Docker/Kubernetes)

System Integration Needs

Third-party HR analytics tools
Mobile application ecosystem
Payroll system APIs
Identity management solutions

Operational Requirements

99.9% system uptime SLA
Horizontal scalability for 10x user growth
Sub-200ms API response times
GDPR-compliant data security
Automated CI/CD pipelines

Expected Business Impact

Enables rapid feature deployment, reduces technical debt by 70%, improves customer retention through enhanced reliability, and positions platform for enterprise market expansion. Centralized services architecture will support 500% increase in transaction volume while maintaining performance standards.