Modernization and Expansion of SaaS Event and Membership Management Platform

The client’s existing SaaS system, with a history of over 15 years, suffers from outdated legacy code, inconsistent user interfaces, and insufficient scalability. Previous efforts to modernize have fallen short in delivering quality and meeting deadlines, leading to difficulties in maintaining the system, supporting new client acquisition, and staying competitive in the industry.

A mid to large-sized enterprise providing event management and membership solutions to a broad client base, seeking to upgrade legacy systems and enhance scalability.

• Refactor or re-engineer legacy code to improve system stability, maintainability, and performance.
• Develop new modules to expand system capabilities and accommodate evolving client needs.
• Redesign existing user interface for modern aesthetics and enhanced user experience.
• Implement a reliable, scalable infrastructure to support ongoing client growth and new client onboarding.
• Establish continuous maintenance, support, and DevOps services to ensure high system availability.
• Position the platform as a market leader in event and membership management with increased market share year by year.

• Legacy code audit and systematic refactoring of existing modules.
• Development of new modules to extend platform functionality.
• UI redesign incorporating Bootstrap and JQuery for a responsive and intuitive user experience.
• Optimized backend logic to improve performance and reliability.
• Support for multi-tenant architecture to manage diverse clients securely.
• Ongoing support and maintenance features integrated within the platform.

• External payment gateways for transaction processing
• Email notification services for event updates
• Calendar and scheduling services
• Third-party analytics or reporting tools

• System scalability to handle increasing user load and data volume
• High performance with minimal latency for user interactions
• Reliable uptime and availability, targeting 99.9% uptime
• Robust security measures for data protection and compliance
• Maintainability with clear code standards and documentation

The modernization initiative aims to enhance system stability, operational efficiency, and user satisfaction. It is expected to support sustained growth by adding new client onboarding capabilities, increase market share as an industry leader in event and membership management, and secure continued revenue growth through ongoing module development and support services.