Modernization and Enhancement of HR Software Platform for Improved Efficiency and Scalability

The client operates a comprehensive HR software platform initially developed in the early 2000s, which has become increasingly outdated due to technological obsolescence and slow release of new functionalities. The organization faces inefficiencies, limited scalability, and high technical debt, impeding growth and responsiveness to client needs, compounded by constraints in internal resources to perform extensive system upgrades.

A mid-sized human resources consulting firm providing various HR assessment, recruitment, and organizational development solutions, seeking to upgrade its proprietary software platform.

• Update existing platform frameworks to enhance performance, speed, and scalability.
• Integrate new functionalities to expand the platform's service offerings and meet evolving client demands.
• Improve user interfaces (UI/UX) for better usability and engagement.
• Reduce manual and mundane tasks through automation, decreasing staff project processing time by approximately 40%.
• Eliminate technical debt to facilitate continuous deployment of features and future growth opportunities.
• Enable the organization to confidently undertake new technology-driven projects with greater flexibility.

• Migration of legacy modules to a modern, scalable architecture using technologies such as Angular and .NET.
• Implementation of an intuitive UI/UX design to improve user satisfaction and engagement.
• Development of custom functionalities including automated processes for routine HR tasks.
• Real-time data processing and responsiveness enhancements for faster performance.
• Designing a flexible backend infrastructure on cloud technology (e.g., Azure) to support scalability and future integrations.
• Establishing a collaborative development process with ongoing stakeholder feedback through weekly project meetings.

• Third-party HR assessment tools and question banks.
• Existing internal analytics and reporting systems.
• Customer relationship management (CRM) systems.
• Automation workflow engines or middleware for process orchestration.

• System must be scalable to support increased user load and data volume.
• Performance optimized to ensure faster response times, aiming for a 30-50% improvement over legacy system.
• High availability with 99.9% uptime assurance.
• Security measures compliant with industry standards to protect sensitive HR data.
• Ease of maintenance and support for ongoing updates.

The upgraded platform aims to significantly improve operational efficiency, reducing staff project processing times by approximately 40%. This will enhance client satisfaction through faster delivery of services, support organizational growth, and enable the client to confidently undertake new technological initiatives, fostering long-term competitiveness and scalability.