A dynamic digital out-of-home advertising platform faces growing pains due to rapid expansion and transformation into a global service. Key issues include limited agility in responding to customer demands, challenges in maintaining consistent hardware security across deployed digital display devices, and difficulties in integrating new features or resolving hardware/software issues swiftly, which risks compromising service reliability and customer satisfaction.
A mid-sized telecommunications platform provider specializing in digital out-of-home advertising across multiple channels and geographies, seeking to enhance campaign management, device security, and hardware integration capabilities.
The implementation of this platform will enable the client to accelerate product development cycles, improve device security and system reliability, and respond swiftly to customer requests and industry changes. It aims to sustain and enhance market leadership by efficiently managing over 11 billion ad impressions per month across diverse locations, while reducing hardware and software resolution times and increasing operational agility.