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Mobile Workforce Optimization Platform for Logistics Field Operations

spiria.com

Logistics

Retail

Operational Inefficiencies in Field Operations Management

Legacy systems and disconnected workflows hindered real-time visibility into field operations, created data synchronization challenges during intermittent network connectivity, and limited scalability for managing 12,000+ field representatives and their retail client interactions.

About the Client

Sales and marketing logistics provider managing field operations for major consumer brands across North America

Modernization Goals for Field Operations

Replace legacy systems with cross-platform mobile applications
Enable real-time data synchronization with offline capabilities
Improve field representative productivity through optimized workflows
Enhance managerial oversight through centralized activity tracking
Support scalability for expanding field operations

Core System Capabilities

Dynamic visit scheduling and route optimization
Offline data collection with photo capture and annotations
Real-time activity dashboard for field team leaders
KPI tracking and performance metrics visualization
Secure data synchronization across distributed teams

Technology Stack Requirements

Android

Azure

JavaScript

C++

Windows

System Integration Needs

Legacy inventory management systems
Retailer point-of-sale systems
Enterprise resource planning (ERP) platforms
Cloud-based analytics tools

Operational Constraints

Support 12,000+ concurrent users
Functionality during intermittent network connectivity
Enterprise-grade data security and compliance
Cross-platform compatibility (iOS/Android/Windows)
99.9% application uptime SLA

Expected Business Outcomes

Enables field representatives to increase store visit efficiency by 40%, reduces administrative overhead through automated data synchronization, and improves inventory management accuracy by preventing stock-outs through real-time data insights.