Mobile Application for Managing Employee Reward and Incentive Cards

The client faces challenges in enabling cardholders to efficiently manage prepaid reward cards, including checking balances, viewing transaction history, and accessing promotions via mobile devices. Current processes lack real-time updates and user-friendly interfaces, leading to reduced engagement and administrative inefficiencies.

A mid-sized corporate entity offering employee motivation and reward programs through prepaid incentive cards.

• Develop iOS and Android applications to facilitate seamless management of employee reward prepaid cards.
• Implement features allowing users to search for special promotions and discounts linked to their cards.
• Enable real-time balance inquiries with instant updates reflecting recent transactions.
• Provide comprehensive transaction history access for expense and bonus tracking.
• Create an intuitive user interface to enhance user engagement and satisfaction.
• Ensure data security and compliance with relevant financial data protection standards.

• Search and filter for discounts and special offers by partner, category, or location.
• Real-time balance checking with constant synchronization from banking or payment gateways.
• View detailed transaction history including date, amount, and merchant details.
• User account registration, login, and profile management.
• Push notifications for promotional updates and account alerts.
• Secure login with multi-factor authentication.

• Payment gateways and banking APIs for real-time balance updates.
• Promotion databases or marketing platforms for promotion and discount data.
• User authentication systems with single sign-on capabilities.

• High performance with response times under 2 seconds for key functions.
• Scalability to support an increasing number of users and transactions.
• Data security complying with GDPR and PCI DSS standards.
• Reliability with 99.9% uptime SLA.
• Responsive design compatible with various screen sizes and devices.

The new mobile app is expected to significantly enhance user engagement by providing real-time access to balances and promotions, streamline administrative processes, and improve overall program efficiency. These improvements aim to increase cardholder utilization by at least 20%, reduce transaction dispute inquiries, and bolster employee motivation initiatives, thereby contributing to better talent retention and operational effectiveness.