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Mobile Application Development for Wine and Liquor Retailer

tridhyatech.com

Food & Beverage

Business Challenges

The client faced challenges in providing a seamless online ordering experience, integrating a secure payment system, creating a user-friendly interface for easy navigation and product discovery, and implementing a robust real-time notification and order tracking system. These challenges hindered customer satisfaction and potentially limited sales growth.

About the Client

A wine and liquor provider seeking to expand its customer reach and streamline ordering processes through a mobile application.

Project Objectives

Develop and launch a native mobile application for both Android and iOS platforms.
Enable customers to browse, search, and order wine, beer, and liquor online.
Implement a secure and efficient payment gateway integration.
Provide real-time order tracking and status updates to customers.
Enhance customer experience through a user-friendly and intuitive app interface.
Increase online sales and customer satisfaction.

Functional Requirements

Product browsing and search (including predictive search).
Shopping cart and order placement.
Secure payment gateway integration (e.g., credit/debit cards, digital wallets).
Real-time order tracking with delivery estimates.
Push notifications for order confirmation, updates, and delivery status.
User account management (profile, order history, saved addresses).
Promotional offers and discounts display.
Customer support integration (e.g., FAQ, contact form).

Preferred Technologies

Android Studio

Angular

Secure Payment Gateway (e.g., Stripe, PayPal)

Push Notification Service (e.g., Firebase Cloud Messaging, Apple Push Notification Service)

Integrations Required

Payment Gateway API
Mapping Service API (for delivery tracking)

Key Non-Functional Requirements

Scalability to handle a growing user base and order volume.
High performance and fast loading times.
Robust security to protect customer data and financial information.
Reliable and consistent real-time notifications.
Cross-platform compatibility (Android and iOS).

Expected Business Impact

The mobile application is expected to significantly increase online sales, enhance customer satisfaction, improve operational efficiency through streamlined order management, provide valuable data insights into customer behavior, and strengthen the client's brand presence.